OPS:

• Report to appropriate Cisco/GPJ Zone Lead

• Zone Lead to contact appropriate Cisco/GPJ Ops Lead
  • Escalate to Program Lead:
  • Desiree Hamilton (Cisco)
  • Heather Lum (GPJ)

MEDICAL EMERGENCY:

See SAFETY AND SECURITY for complete detail of escalation instructions

• Immediately call EMT (MGM: 224-401-8454 / Mandalay Bay: 847-271-9056) to deploy EMT to the scene
• Immediately contact GPJ Security Lead Thom DeLucca (702)-272-4865
• Thom will immediately contact Cisco GPJ
• Cisco to take lead on situation, GPJ to support

SPECIAL EVENTS:

• Onsite SE producers report to SE Producers:
• Global Celebration: Kim Teevan (GPJ)
• Sales Winner Celebration: Brian Hodge (GPJ)
• Producers escalate to GPJ Management
  • Jenn Lawson (GPJ Exec Dir Special Events) > Heather Lum (GPJ Account Dir)
  • Jenn Lawson (GPJ) to escalate to appropriate Cisco lead
  • Global Celebration: Desiree Hamilton (Cisco)
  • Sales Winner Celebration: Jill Brewer (Cisco)